Simple Yet Powerful Finances Management
Industry
Online retail
Business and IT Challenges
- Finances Management: Financial data is not up to date and not accessible by all Executives. Tracking company finances via Excel sheets and monthly bank statements has been a nightmare for the Management Team as data has not been updated timely. They lose track of the most updated version and spend hours redoing the math manually.
Immediate Needs
- Finances Management Component
Outcome
Visibility
TravelMe Management Team can track their finances on a daily basis and evaluate their monthly financial performance.
Having visibility into the financial health of the company enables the Management Executives to:
- Become more proactive
- Derive actionable insights
- Make success oriented decisions
Business Expansion
Prior to using KUMO, all of the daily business operations had to be done manually and the company productivity was lost in operational tasks. The team did not want the finances tracking to take their focus away from servicing their existing customers and promoting our products to more new potential customers through their marketing campaigns. They were consumed in operational activities and were severely drowning in running the day to day admin work. By the end of the day they were exhausted and had no time or energy left for business development. In the long run they knew they could not increase the company revenue or scale up the business as they envisioned when they set up their business.
Improved Business Process
KUMO has reduced the manpower and time in mundane admin tasks of tracking monthly and yearly finances. More time has been dedicated in developing new product line, more creative corporate gifts for TravelMe corporate customers. They have been able to improve their customer service by following up with existing customers and offering them special discounts, hence acquiring more corporate customers through monthly marketing campaigns. What TravelMe Management Team are pleased with KUMO is the accessibility to their corporate financial data and customer orders anytime anywhere even when they are traveling on business trip. They like the ease of retrieving data on any devices and any computers very much. If their computer breaks down, they can still conduct business as usual by moving on to another computer and log in to KUMO environment which stores all of their company data. Collaboration among team members is a breeze. One team member can pick up where the other left off as all the data is logged in KUMO in a systematic format.
Customer Satisfaction
Daniel Trieu, Managing Director of TravelMe stated, “I do believe that KUMO will help other Small Medium Enterprises (SMEs), which are backbone of Singapore economy, and benefit the society in a much better way. Following the theme of improving the efficiency and productivity of Singapore businesses, Charlotte herself and her company have helped a vast number of SMEs to achieve this goal and reduce the need for more labor. Not only that, as her company is growing bigger and bigger, more and more jobs will be created for the society.”
